Brian Barela

Personalizing digital transformation

Online Learning That Disrupts Universities and Education Systems

“But there is a different business model that is disrupting us, and that’s online learning. On-the-job education. So Intel University, GE Crotonville. This model of learning is: You come in, we’ll spend a week teaching you about strategy, and then you go off and develop the strategy. You come back for two weeks in product …

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Crossing Into the Postnormal

“We’re no longer living in the old economy, based on industrial-era principles. That’s over. We’ve crossed into the Postnormal, and most leaders are either unaware of that transition, or are seeing only disconnected parts of it.”–Stowe Boyd Digital and social media create a new infrastructure to build relationships, create products and services, and share resources …

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Social Media Builds Meaningful Relationships

The emotional impact on your customers will be in direct proportion to the social impact of your purpose.”–Simon Mainwaring Social media that communicates the impact of the organization, generates interactions from customers, and allows customers to co-create products or services effectively utilizes the channels, applications, and platforms that have proliferated in recent years. The entire …

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41% of Organizations Say Their Structure Keeps Them From Communicating Effectively With Their Customer

Power has shifted from the organization to the individual. This is not a cliche. Between their smart devices and digital connections on social media, each person has more access to information than ever before. Organizational structures determine resource allocation and coordinate decision making. Many structures were not created to manage the information that employees generate …

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