41% of Organizations Say Their Structure Keeps Them From Communicating Effectively With Their Customer

Power has shifted from the organization to the individual. This is not a cliche. Between their smart devices and digital connections on social media, each person has more access to information than ever before. Organizational structures determine resource allocation and coordinate decision making. Many structures were not created to manage the information that employees generate …

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Why Technology Rarely Seems to Solve Problems

Tim O’Reilly, Lessons from the Industrial Internet Digital media, mobile devices and cloud technology are tools that completely change an existing systems function. Adding any of these onto an existing strategy without considering the fundamental changes they bring may bring little to no improvement. Cloud technology moves the power of information from the organization to …

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Smart People Plus Smart Things Equals Unparalleled Opportunities

People and things are becoming smarter every day as they integrate digital into their core. This Cisco video illustrates “the internet of things” and what happens when everything starts talking to everything else. An organization must consider how to participate, learn, share, and build on top of this growing digital infrastructure. Participating and building the …

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The Power of Helping Others Create and Share Digital Content

Instead of asking ‘What do we need to say?’ consider asking ‘How can we amplify what they are saying?’ “Converse opened a state-of-the-art recording studio in an old dry cleaning facility. Branded Rubber Tracks, the “community-based” recording studio is a place where emerging bands can record their songs at no cost. And there’s no catch.”–source …

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